Client Background

Building Supplies
Germany and New Jersey
650 in Germany, 5 in the US
Engaged OperationsInc:

Start Up HR

OperationsInc Helps Organization with European Headquarters Manage New US Human Resources Needs


  • A prominent, German building supply company had recently opened an office based in New Jersey, which was their first US location.
  • The organization had no experience in managing US workers or knowledge of labor law or compliance related requirements in the US.
  • Immediate support and guidance related to all HR matters for their new offices was required.
  • The client chose OperationsInc as their US-based partner due to our ability to quickly deliver ongoing, as-needed HR support, and our strategic knowledge and expertise.


  • An audit of current practices and overall HR setup was completed to identify gaps in policy, procedure, and process.
  • A new employee handbook and new hire packets were created in conjunction with the Human Resources professionals at German Headquarters to ensure consistency and cultural content flow-through.
  • Salary benchmarking for relevant positions was completed to ensure the client’s ability to attract and retain US talent.
  • Payroll processes and procedures were also reviewed to ensure US compliance, and a new payroll technology platform was implemented.
  • A rapid yet comprehensive and strategic recruiting effort was developed, defined, and executed for locations in both the US and Canada.


  • The client’s US office was left with policies and know-how to meet the compliance standards required by both the US and the State of New Jersey.
  • Risk and liability that initially existed at time of the audit was eliminated.
  • The client was able to quickly hire for both their New Jersey and Canadian-based locations.
  • Client now possesses ongoing professional HR support that is comparable to that of their German headquarters.

To learn more about OperationsInc’s HR Services, contact us at or 800-307-5513.