Denise Caraballo

Payroll & HRIS Technology Manager

Denise Caraballo is an OperationsInc Payroll & HRIS Technology Manager with 20 years of diverse payroll-related experience. Her areas of expertise include international payroll, multi-state and local taxes, technology system implementations, payroll accounting, and vendor management.

Denise began her payroll career as a Payroll Specialist for Coca Cola Refreshments USA, where for nine years she supported the organization’s complex North American payroll function. There, she resolved payroll issues, conducted updates and changes, synchronized software improvements and upgrades, and applied system changes in alignment with both union contracts and relevant regulations.

From there, Denise moved on to join Quanex Building Products, Inc. as a Senior Payroll Analyst, generating payroll procedures, manuals, and materials, conducting payroll assessments, and delivering ongoing mentorship and support to all department members. Denise then moved to Hewlett-Packard Corporation as a Payroll Project Manager, directing accurate and smooth payroll operations for more than 200,000 US employees.

In 2014, Denise joined GulfMark Offshore, Inc. as a Payroll Manager, managing the SAP HCM system to process and deliver payroll and synchronizing global payroll operations. She also oversaw employee stock option programs and decreased payroll processing times.

Denise then moved to YMCA of Greater Houston, serving for several years as Director of Payroll & HR Administration, leading all payroll and HR responsibilities, including payroll processing and timekeeping, talent management, benefits administration, and compliance.

Most recently prior to joining OperationsInc, Denise served as the Director, Payroll for Tidewater, Inc., leading the end-to-end payroll process for 7,000 employees globally over 90 countries. She also spent time as a payroll consultant, guiding and advising multiple clients on payroll best practices, streamlining payroll processes, and processing payroll.

At OperationsInc, Denise supports a diverse client base while also serving as a payroll team leader.

Denise earned a B.A. in Human Resources Management from the Inter-American University of Puerto Rico and a CPP Certification from the American Payroll Institute.