OperationsInc Announces Promotions Within Payroll Team


Norwalk, CT. [May 10, 2017] Human resources outsourcing and consulting firm OperationsInc ( has announced the promotion of two employees within the group’s Payroll Team. In addition to providing payroll-related support to businesses of all sizes, the Norwalk-based consultancy offers HR, Training & Development, and Talent Acquisition services to over 1,300 clients throughout the U.S. and abroad.

Joan Polayes has been promoted to the role of Director, Payroll Services, and Rose Kitzmiller has been promoted to the role of Account Manager, Payroll Services.

“Joan and Rose are crucial members of our payroll team,” stated OperationsInc CEO David Lewis. “Their new roles will allow us to continue to grow and expand throughout 2017 and beyond.”

OperationsInc’s suite of payroll offerings includes Affordable Care Act Reporting Services, Payroll Training, Payroll Audits, PEO Exit Services, and Payroll Administration.

Payroll Team Promotions:

Joan Polayes – Director, Payroll Services
Joan Polayes joined OperationsInc in September 2012, and was promoted to the role of Director, Payroll Services in March 2017. She brings over 17 years of multi-state payroll knowledge to the team. Currently, Joan supports clients in a variety of industries, as well as serves as a leader of the OperationsInc Payroll Team.

Polayes holds a Bachelor of Science in Administration from the Whittemore School of Business and Economics at the University of New Hampshire.

Rose Kitzmiller – Account Manager, Payroll Services
Rose Kitzmiller joined OperationsInc in November 2015, and in March 2017 was promoted to the role of Account Manager, Payroll Services. She brings over 21 years of Payroll and HR experience to the team. Prior to joining OperationsInc, Rose managed Payroll and HR for large organizations across various industries, ranging in size from 15 to 3,000 employees.

Kitzmiller earned a Bachelor of Science in Business Management & Finance from Siena College.

About OperationsInc

Founded by CEO David Lewis in 2001, OperationsInc specializes in HR solutions for businesses of all sizes and across all industries. OperationsInc’s portfolio of offerings includes Human Resources Outsourcing, HR Consulting, Talent Acquisition Services, PEO Exit Services, Compensation Consulting Services, Organizational Development Services, Affordable Care Act Reporting & Consulting Services, Benefits Administration, Exit Interview Services, Payroll Administration, and Management and Staff Training.

OperationsInc is located at 535 Connecticut Avenue, Second Floor, Norwalk, CT 06854 and can be reached at (203) 322-0538 or