Diversity, Equity, and Inclusion Training

Organizations today are more diverse than ever before, and with a healthy workplace culture, diversity can become one of your company's most important assets. OperationsInc provides live and interactive diversity, equity, and inclusion training solutions that support your team members by creating a foundation for an inclusive work environment.

Whether your organization is starting to lay the groundwork for inclusion or looking to make it an embedded facet of your culture, OperationsInc can provide the right level of training and support.

This isn't check-the-box training — each program is fully customized with clear, actionable takeaways that support your employees and their unique needs.

From one-on-one coaching to large group sessions, our customized training series can be delivered in-person or virtually and create a learning environment that is safe, engaging, eye-opening, and impactful for all participants.

What is diversity, equity, and inclusion training?

DEI training supports employees in understanding how best to work with other people. This includes differences in sexual orientation, gender identity, nationality or national origin, religion, physical abilities, neurodiversity, and age.

This type of training places emphasis on how employees and managers can be inclusive of everyone they encounter in the workplace. Plus, DEI training helps employees understand the benefits of diversity. When team members learn to recognize unconscious bias, they'll be better equipped to make decisions that benefit everyone.

What OperationsInc's Diversity, Equity, & Inclusion series provides:

Your OperationsInc training specialist will first work with you to understand your current work environment and concerns, employee needs, and company goals. Each program is then specifically tailored to fit your precise needs in terms of course content and length. We deliver our DEI training through active, engaging formats.

Customize your program to include introductory training, engagement workshops, ongoing series, and expert advisory services. All of these courses are available in a one-on-one coaching format and can be presented by a bilingual trainer for Spanish-speaking employees.

What are the benefits of diversity, equity, and inclusion in the workplace?

Workplace diversity has tangible benefits that manifest throughout an organization: Companies that rank in the top quartile for ethnic and racial diversity in management are 35% more likely to have financial returns greater than their industry mean. Similar benefits are seen when companies prioritize gender and age equity.

A customized diversity training program like ours builds an inclusive culture that ultimately drives company performance.

How do organizations build an effective DEI strategy?

While there's no one right way to build inclusivity into your organization, there are certain concepts that translate to any organization. Customized training, like that provided by OperationsInc, is one of the most effective ways to drive meaningful change at your organization.

The supportive bystander

Through a blend of lecture, group discussions, and interactive workshop activities, this session will create awareness of unconscious bias. Participants will explore how social conditioning impacts our decisions and interactions when building workplace relationships. We will discuss the importance of advocating for those who, traditionally, have been discriminated against or disrespected. We will discuss strategies to foster an environment that is respectful, diverse, and inclusive, creating a sense of belonging. We will cover:

  • The science behind unconscious bias, including how the mind operates outside of conscious intention.
  • Definitions and examples of different types of unconscious bias including: Like Me Bias, Confirmation Bias, and Anchor Bias
  • Limitations workplace bias and “group think” have on innovation, inclusion, productivity, and company performance.
  • Discuss and define stereotypes and prejudice and their impact on workplace decision-making and relationship-building.
  • Bystander intervention tips and techniques
  • Tactics and strategies needed to communicate respectfully when addressing observed behaviors.
  • Approaches to overcome feelings of discomfort that may arise when serving as an ally.
  • Strategies to help identify what type of communication is needed in a given situation, including active listening, empathizing and advocating.

Who needs to take DEI training?

Diversity programs should involve everyone at your organization — no one is exempt. At the same time, customized compliance training can support the unique needs of your organization and the development of your culture in a positive, inclusive direction. It can also help to address a specific incident that occurred in the workplace.

Inclusivity means that everyone has a voice. We will work with your team to create the right training and development program, so everyone from the C-Suite to junior team members can understand what's expected of them.

How is DEI training delivered?

At OperationsInc, our DEI training is always live, interactive, and customized for your organization, whether delivered in-person or online. Engagement workshops and series sessions are designed to encourage active discussion, followed by a debrief and response strategies. Attendees walk away with a deep understanding of how to personally contribute to creating a supportive and inclusive culture.

DEI programs not only benefit existing team members, but also future hires. Candidates today seek out organizations that prioritize the equitable treatment of employees. A strong commitment to inclusivity can increase the quality of incoming talent and ultimately boost company performance.

Ready to get started? Get in touch with our experts today.

OperationsInc's Commitment to Diversity, Equity, and Inclusion

Led by OI Belong, the OperationsInc Diversity, Equity, and Inclusion Committee, we as an organization are committed to the following:

Our customers come from a diverse population and so do we.

We hire great people from a wide variety of backgrounds and every employee at OI is unique in their own way.

We strive to create an open, inclusive, respectful, and equal environment where every employee has the opportunity to succeed.

We are dedicated to helping our employees do their best work.

We promise to support diversity, foster an inclusive culture, and do our part to create a more equitable planet.

Alone we are great, but together we are unstoppable!

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