Client Background
Industry:
Financial ServicesLocation:
New York, NYEmployees:
100Payroll – Financial Services
Providing Emergency Interim Payroll Administration Support
OVERVIEW
A financial services client contacted us due to a turnover issue in the payroll/HR position at their organization. They had 100 employees, so it was not cost effective to hire a full-time payroll person, and they were able to absorb the HR function internally.
However, their employee handling payroll soon quit without any notice, increasing the urgency to find a replacement resource. The client needed emergency interim payroll support, so they reached out to the experts at OperationsInc to fill in the gaps.
SOLUTIONS
The payroll subject matter experts at OperationsInc became an extension of the client’s team, offering fractional support. Here are the solutions they provided:
- Gained access to their payroll system, met with the client, and reviewed all their current payroll procedures.
- By implementing simple changes such as changing the flow of information, we were able to streamline the payroll process, making it easier for the managers and the employees.
- We introduced audit reports to further increase the accuracy of the payroll.
- The client had been having finance approve the payroll, however we moved that function back to the HR department where they were more intimately involved with the process.
- We reviewed prior payrolls to ensure that they were compliant with tax regulations.
OUTCOMES
Thanks to the efforts of the payroll professionals at OperationsInc, all of this client’s payroll needs were covered. We were able to seamlessly process their payroll without ever having any interaction with the firm’s prior payroll person. We now serve as their outsourced payroll department, relieving the client of the work involved in payroll functions, as well as the stress and tension created by regular turnover in that position.
To learn more about OperationsInc's Payroll Services, contact us at info@OperationsInc.com or (800) 307-5513.
