Team Member Department: Operations

Marjorie is the Content Marketing Creator for OperationsInc. She is a writer & editor with experience writing B2B, B2C articles, marketing copy, landing pages, white papers, surveys, flyers, website content, ad copy, email campaigns, and executing email marketing campaigns. Prior to joining OperationsInc, Marjorie was a Creative and Marketing Writer/Editor/Social Media Director for an independent insurance agency where she created content designed to cultivate customer relationships and generate revenue.

Marjorie also volunteered at The Cabaret Theater in Latrobe, PA as a Publicist and at Westmoreland County Historical Society as a Contributing writer where she researched and wrote articles for the quarterly historical magazine. Marjorie was a volunteer Contributing writer/editor for the Center for Northern Appalachian Studies where she wrote and edited a World War II Navy veteran’s autobiography for inclusion in the Center’s publication, “An Honor to Serve,” published in 2007.

Marjorie earned a Bachelor of Arts in History from Seton Hill College in Greensburg, PA and is the winner of the Bill Leonard Professional Media Award. She earned a certification for In-Bound Marketing by HubSpot and a Marketing Specialist certification by the Digital Marketing Institute.

Imalshani (Shani) Rajapaksha is OperationsInc’s Financial Analyst, bringing over 10 years of experience to the firm’s accounting and finance group. In this newly created role, which was necessitated by OperationsInc’s explosive growth, Shani provides financial planning, budgeting, and forecasting support and expertise.

Before joining OperationsInc, Shani worked as a Financial Analyst in the media entertainment industry. Currently, she supports OperationsInc’s accounting and finance team by preparing financial analyses and assisting in month-end reporting and periodic financial processes.

Shani earned a B.S. in Accounting and Finance from the University of Bridgeport. She resides with her family in Fairfield County, CT.

Elbridge Luther is OperationsInc’s Creative Marketing Associate, bringing over 5 years of diverse marketing and design related expertise to the team.

Elbridge’s tenure at OperationsInc began in early 2016, when he joined the organization as a Creative Marketing Coordinator. This was a newly created role which was necessary due to OperationsInc’s expansion and growth.

In 2018, Elbridge was promoted to the role of Creative Marketing Associate.

Prior to joining OperationsInc, Elbridge worked as a freelance graphic designer and social media strategist, supporting a diverse range of companies including a fitness center, music school, landscaping firm, and a boardgame café.

Elbridge earned a B.S. in Integrated Marketing and Communications from Ithaca College.

Taylor Johnson serves as OperationsInc’s Training Administrator, providing critical support to the firm’s Training and Development service line. Taylor regularly interfaces with clients to schedule training events and manages all logistics tied to training delivery. Taylor also closely works with OperationsInc’s Training and Product teams to ensure client deliverables are in line with each client’s precise needs.

Prior to joining OperationsInc, Taylor provided administrative support to a wide range of executives and clients. The industries she has worked within include marketing, professional services, and engineering.

Taylor earned a BFA from The University of the Arts and an MA in Applied Drama from Goldsmiths, University of London.

Sharon Esposito serves as OperationsInc’s Manager, Office Administrator, providing high level support to the firm’s Chief Executive Officer, David Lewis.

Prior to her time at OperationsInc, Sharon worked for Xerox Corporation in many different capacities.  As she closed out her tenure there, she supported the Xerox Foundation, managing the corporation’s Community Involvement Program.

In additional to executive support, Sharon also manages the overall needs of the growing OperationsInc office. She has been a critical member of the team since 2017 and has navigated the changing complexities and needs of the expanding organization.

Sharon earned a B.S. in Marketing from Fordham University.

She resides in Norwalk, CT with her husband. She enjoys boating and spending time with her family, especially her children and two precious grandsons.

Zachary Corey serves as OperationsInc’s Digital Content/IT Support Specialist after previously serving as the group’s Video Production Intern. Prior to joining the OperationsInc team, Zachary held several freelance video positions ranging from producing and editing short-form content for social media to shooting and editing corporate video for businesses across Connecticut. He has also created promotional videos for blogs and magazines. As the firm’s Video Production / Technology Associate, Zachary will produce video content and support OperationsInc’s overall technology needs.

Zachary earned a Bachelor’s degree in Media Studies and Production from Temple University.

Star Miller is OperationsInc’s Billing Analyst, a newly created role necessitated by the explosive growth of the group’s client base. Star manages all billing activities and is the main point of contact for client billing inquiries.

Prior to joining the OperationsInc team in 2018, Star spent time working in the automobile, healthcare, and medical supplies industries. In those prior roles, she provided a wide range of accounting related support, cementing her status as an expert in the areas of account receivables and customer service.

Star earned a B.S. in Business and Technology from The University of Connecticut, and resides with her family in Fairfield County, CT. Star is also the reigning OperationsInc Connect Four Tournament Champion.